Customer Service

At Bob Johnson INFINITI, we believe that shopping for and owning an INFINITI is a unique experience. That's why we've created a state-of-the-art showroom, where one of our sales consultants will make you feel right at home as they guide you through the purchasing process from beginning to end. They'll get to know you and your automotive needs, ensuring that you have all of the information you need to select the INFINITI that's right for you. We believe in the INFINITI brand and the quality of every vehicle on our lot, which is why we never need to resort to gimmicks or high-pressure sales tactics. We're confident that you'll find satisfaction in your purchase and your decision to shop with us.

When it comes to financing your INFINITI, fill out an application and let our finance experts take care of the rest. Through INFINITI Financial Services, we can offer you a one-of-kind financing package that suits your specific needs. If you have excellent credit, you can take advantage of low rates, low down payments, and flexible terms. If you prefer to lease your vehicle, we offer several fair and flexible plans. At the end of your lease, we make it easy to purchase your vehicle or trade it in for a new INFINITI.

After you purchase a vehicle from Bob Johnson INFINITI, you'll continue to experience excellent customer service long after you drive it off the lot. Our INFINITI-certified and OEM-certified technicians will keep your car or SUV in tiptop shape. They can handle everything from routine maintenance to major repairs using the latest technology and genuine INFINITI parts. Our services ensure that your INFINITI always looks brand-new.

Selection

As an authorized INFINITI dealership, we offer the full lineup of INFINITI vehicles. If you're looking for a sleek and stylish sedan, let us show you the Q50 or Q60. The QX50, QX60, and QX80 are excellent options if you're in the market for a luxury SUV. Our selection of pre-owned INFINITI vehicles is certified according to rigorous manufacturer standards. Because we accept quality trade-ins, we have an extensive inventory of pre-owned cars, trucks, and SUVs from leading manufacturers. If you want to trade in your current vehicle, we'll offer you the fairest price possible.

Convenience

At Bob Johnson INFINITI, we want to make the car buying process a convenient one. That's why we have an extensive internet sales department. You can browse our inventory, compare vehicle specifications, and apply for financing. When you're ready to complete your purchase, one of our team members will take you through the finalization process and deliver you INFINITI to your home or office.

When you shop with us, you'll see why luxury car enthusiasts from all over Upstate New York trust us to meet their automotive needs. You'll enjoy meeting our friendly sales and service teams, and you'll be amazed by our incredible selection. Stop by today. We look forward to seeing you.